Please contact customer service at (480) 505-8855 regarding your account. - Old Database

Thursday, January 29, 2009

Please contact customer service at (480) 505-8855 regarding your account.

This was the message I saw after logging in my GoDaddy account yesterday: "Please contact customer service at (480) 505-8855 regarding your account." I'm so annoyed about this user verification / security process. I badly need to renew my expiring domains and transfer some of my domains to a new host, but I can't, because my GoDaddy account was locked without prior notice.

I've checked other websites about this similar problem and found a lot. It's for security purposes because GoDaddy's security has a loop hole and they need to verify all user accounts again so that you'll be safe from domain hacking, etc.

Your only chance to unlock your domain is to call 480 505-8855, or else, you can't unlock it. I'm hoping for an alternate method of how to unlock my account without calling the customer support. I'm still waiting for GoDaddy's message regarding my concern. I tried to call the number but I'm always disconnected. Maybe because I'm using a number that is outside the United States, or maybe calling internationally is not permitted by my provider.

I hope GoDaddy can fix this issue as soon as possible because I have more than 20 expiring domains that I need to renew before it's too late.